Privacy Policy

Nest & Neat Home Services (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website www.neatandneatservices.com or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information you provide directly, such as your name, email address, phone number, or any details you submit through forms.
  • Usage Data such as IP address, browser type, device information, and how you interact with our website.
  • Cookies and Tracking Technologies to improve user experience, analyze site traffic, and personalize content.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Respond to inquiries or customer support requests
  • Send updates, newsletters, or marketing communications (if you have opted in)
  • Monitor website usage and trends
  • Comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal information. We may share information only with:

  • Service providers who assist in operating our website and business
  • Legal authorities if required by law or to protect our rights
  • Business transfers in the event of a merger, acquisition, or sale of assets

4. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your experience. You can manage or disable cookies in your browser settings, but some features of the website may not work properly without them.

5. Data Security

We use reasonable measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have rights to access, update, or delete your personal data. You may also opt out of marketing emails at any time by clicking the “unsubscribe” link or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Nest & Neat Home Services

Experience the Difference

Vacation Rental Specialists

Guest-ready turnovers with deep cleaning (by request), restocking, and inspections every time.

Scheduling

We handle scheduling through your booking platform, including Airbnb and Hostaway.

Linen Rental

Fresh, wrapped linens delivered and beds made—fees included so you never pay out of pocket.

Authentic Local Expertise

Wilmington-area-based services tailored for sandy floors and coastal humidity.

Professional & Trustworthy Team

Fully trained and insured team with consistent attention to detail.

Community-Focused Service

Proudly serving the Wilmington area with care that reflects our community roots.

Tailored Excellence

Customized cleaning for every home, office, and rental—never one-size-fits-all.

Professionally cleaned kitchen
Raving Reviews

See What Your Neighbors Are Saying

Did a very thorough job on our move-out clean. Even sent some extra folks after hours to finish the job when it took a little longer than expected. Would absolutely use again!

Lauren P.

Excellent company! When we arrived at our VRBO, our linens were wrapped so I knew they were clean. I’m always hesitant when beds are already made when I arrive. I reached out to them during our stay and they responded quickly and professionally. And our request was handled within an hour. I wish I could give…

Angel R.

I hired Nest & Neat Home Services to request a quote, they responded immediately with detailed information about each step of their cleaning process. Their standard practices included everything that I was hoping to see plus more! After answering all of my questions, they provided a clear and customized estimate with ranges so that the final…

Mandy C.

I have an Airbnb and I receive exceptional service from Nest & Neat Home Services. They’re great with communication and they actually listen to their customers. They are also very timely, responsive and always priced competitively. I highly recommend using this company for their linen cleaning and delivery. This company is great!

Darren

This company does a great job. Our Airbnb was spotless thanks to Nest & Neat Home Services. Highly recommend.

Tiffany C.

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